APPROACH

01.

LET’S TALK IT OUT….

  • simple dresses: minimum 2-4 weeks

  • complex styles: 6 months + more

 

A.

  • Pre- consultation

    • Fill up Booking form (scroll down) and submit

    • Please prepare: Body Measurement details, Inspiration photos/visuals to show during Design Consultation

    • Your Design Resources on our website: CUSTOMER CARE menu (Fitting guide, and more)

B.

  • Design Consultation

    • Discuss your design preference

    • Present your Measurement and Inspiration pieces

02.

YOU x US!

 

C.

  • Design Proposal (3-7 days)

    • Sketch Presentation

      • Illustration proposal

      • Swatch/ Fabric samples of the proposed illustrations

    • Budget

      • Pricing

      • Payment and its options Review

D.

  • Timeline/Status/ Next steps to follow

    • LOCAL: Schedule of 1st fitting

    • INTL: Schedule of 1st fitting (sent a sample dress)/ Schedule of Pre-shipping date

03.

WE ROLL OUR SLEEVES!

 

E.

  • Production

  • Update of your order done through chat/ online communication

  • Photo reveal of your order

04.

OFF TO YOU!

 

F.

(1 month before delivery date)

  • LOCAL: Fitting , Re- fittings, Revisions

  • INTL: Order Delivery

Note:

FITTINGS

  • For International fittings:

    Delivery takes 1 month - before event date


  • For Local:

    • 1st fitting – after dress is done with construction

    • 2nd fitting

      • simple alterations: within a week from fitting date

      • complex: to be arrange

    • 3rd fitting / more: to be arranged

    • Final fitting:

      • preferably 2 weeks- 3 weeks before wedding date (please pay balance before your gown is sent off to your address or handed to you)

        *all schedules are subject to change, after and within PRODUCTION stage

      • *PH: We ship dresses locally through your preferred courier

        *INTL: Please inform ahead of time

        **delivery concerns: More here

        **still have a lot of questions, check here or here

APPOINTMENT REMINDERS:

  1. For weekday

    A. Offline appointments

May reach till 8 pm, to accommodate:

esp those who work 7-5pm, there's a lee way of your consultation time from 5 pm to 8pm

*Please inform us ahead via email: hello@marionsolon.com, other than submitting your form

B. Online appointments/intl :

through video call/chat in Skype/ Whatsapp

2. For weekend (Sat only)

A. Offline Appointments fall under 1pm- 6pm

B. Online appt: follow the office hours timing